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Medela Freestyle Faulty Unit

Salam and Good Day....

Ok...i've been having this issue since many months ago but i thought was normal thing. I asked the owner of the shop that i bought this pump but they didnt asnwer. So, ingat ok la kan....terima seadanya laa apa yg kita dpt ni.


But i was wrong. I read lotsa somments and information in this breastfeeding group. They asked to check and clean the pump regularly because they might be mold inside and can affect breastmilk. I pn dah musykil la kan psl habuk2 hitam ni.


I pon tny la a few of my frens yang gune FS gak. They said xde plak itam2 ni...haa mule la risau kan...One of my fren said battery rosak...kene buang sumer susu!! haaaa!!! amekkk ko....mase tu terus buntu n sangatttttt stress sbb i have about 5 months stock of FBM. Klo buang sumer i have to start from 0!! Tak gila ke tu....all the hardwork and effort all this while kan...haa nak menangis dah time tu.


I called the shop owner again and told about this...They asked to send to Lactaequip service center to check. So, i asked my hubby to send it the next day laa...(on Friday). Sempat la pam jap then hubby dah amek g anta check kan.



Tiub pon itam gak yg cucuk kt motor tuh....aisshhhhhh


Nampak x hitam2 tu i korek lubang kat situ...banyak gile! Ni pon ire dh bersihkan la body2 tu..klo x lagi itammmmmm


Then, hubby called and told me that it was the motor problem that caused the black dust. Best part is they swap 1 to 1 the motor with new unit and the tube also. Yeay! Lagi satu susu x efek so i dun have to throw! Yeay! Alhamdulillah syukur sangat2....I felt total relief! Macam bile lps dengar tu i nafas lega yang haaahhhhhh!!!!! :D :D :D

This problem is from the old batch. The new batch shud b ok...But i still nk monitor gak since dh kene ni...and my warranty pn dh nk abes bln 1 ni....btw, the new unit ni bunyi dia kuat laa...nak pam kt my table pon cm segan plak....:/



Btw, I bersyukur sangat i made the right decision to buy from Malaysia bukan dr UK or US coz this problem jadi mau nk kene pos ke sana balik dh amek bape lama pastu dorg nk pos ke sini balik....postage fee lagi dh sama dengan price sini....alhamdulillahhhhhh.....

Moral of the story...sila check ur pump yerkkk....any weird issue just go and check before warranty abes...nnti rugi......ni i dpt seketul yg baru price ribu2...keh keh. :D

Enjoiceeee~~~~

  1. gravatar

    # by bibi yusof - November 19, 2012 at 11:19 AM

    shah yg kalau kene postage sendiri tu kalau beli sendiri..
    if you buy from independent buyer, they would offer the same thing, one to one change.
    me buy with warranty, if anything happen change one to one with the buyer...
    tapi mitnak jauh la rosak rosak semua ni... hehehe

  2. gravatar

    # by Aishah Noordin - November 19, 2012 at 12:02 PM

    Bibi: ooo...konfem ke one to one change or dorg bagi loan dorg nye pump sementara ko nye tu dorg post ke sana? sbb dorg kene check dulu sbb apa ada problem....so aku rasa x mungkin dorg terus tuka bagi baru kt ko...

  3. gravatar

    # by bibi yusof - November 19, 2012 at 12:20 PM

    maybe not immediately dpt la tukr.. but the cost derang yg tnggung..
    aku ni tk.mmpu beli lactaequip.nye fs... huhu....setakat tu je aku mampu.... hehehehe... but if have the budget buy with lctaequip.warranty la...

    and also... another good thing if u buy lctaequip.ny..
    next time ko.nk.beli.bru boleh trde.in yg lme dpt yg baru with rm 1500... itu org lctaequip la.ckp kat aku.... huhuhu...

    i'm not denyinh the advantage of buying fs with lactaequip... but if budget is the constraint u might consider another option...

  4. gravatar

    # by KenJo - March 18, 2013 at 7:40 AM

    Does it cause your spare kit to have black dust too?

  5. gravatar

    # by Aishah Noordin - March 18, 2013 at 10:13 AM

    Kenjo: The black dust only affected my tube. Spare kit has no problem.

  6. gravatar

    # by Bubbly Sara - July 8, 2013 at 1:53 PM

    salam,

    my pump pun ada problem mcm ni... tadi my hubby dah bawak pegi Lactaequip n they said, ini factory default, made in US punya problem...

    i nak tanya, u punya pump depa check kat counter ke, or u dah suruh depa bukak n service baru tau yg the dust can affect motor?

    i confuse sebab Lactaequip bagi jawapan lain2...

    thanks!

  7. gravatar

    # by Aishah Noordin - July 9, 2013 at 1:42 PM

    Bubbly Sara: Wslm. My pump dulu black dust tu my hubby bawak g Lactaequip ckp je dorg dh tau and terus exchange new unit. Xde pon service ke apa. Siap bagi new tube gak sbb my tube dah teruk sgt hitam nye

  8. gravatar

    # by Anonymous - July 20, 2016 at 2:18 AM

    Hi,
    Did the black particles get into the milk.
    I have similar problem and when I called Medela they said that it could get into the milk.

    Thanks

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